Data entry, questionnaires, document requests done by hand
Client info spread across email, spreadsheets, Veriff portal
Hard to track who's verified, who's pending, what's missing
If you onboard clients manually — collecting documents by email, tracking expiry dates in spreadsheets, chasing people for missing data — AML Help replaces all of that with one system. Client fills questionnaire online, passes ID verification via Veriff, uploads documents. You review everything in one place, ask questions directly on specific fields, track document validity automatically. Risk scoring built-in: system calculates risk category based on your criteria.
Three access roles control what each team member can see and do. Admin configures questionnaires, sets scoring rules, manages users. Agent works directly with clients: reviews submissions, requests documents, approves profiles. Assistant has read-only access to assigned clients — useful for junior staff or external auditors who need visibility without edit rights.
AML Help runs on your own servers. You control the infrastructure, the database, the backups. No client data leaves your environment unless you export it. This matters for regulated industries where data residency and access control are non-negotiable. Your IT team manages updates and access — no dependency on external cloud providers for day-to-day operations.
The system is configurable without code: add questions, change flows, create new questionnaire types. For deeper changes — integration with your CRM, custom PDF templates, specific regulatory requirements — we offer paid development. Integration support available: we help connect AML Help to your existing systems and train your team on administration.
Collect client data through online questionnaires. For individuals: personal details, source of funds, investment experience. For companies: ownership structure, beneficiaries, business activities. Each person goes through ID verification via Veriff — photo of document plus live selfie.
The system stores all collected client data in a structured format. You can export this data to run sanctions checks through your preferred screening provider. Results and decisions are logged in the client's profile for audit purposes.
Clients fill out forms online at their own pace. Forms support conditional logic — questions appear based on previous answers. If a client makes an error or leaves something blank, you see it immediately and can request corrections before approving.
Every submitted field is visible to your team. If something looks wrong or incomplete, you can post a question directly to that field. The client sees your question, responds, and you see the full conversation history attached to the field.
Request specific documents from clients — ID scans, proof of address, financial statements. Set expiration dates for each document. When a document expires, the system flags it and you can request an updated version with one click.
Assign points to client answers based on your risk criteria. The system calculates a total score automatically. You define thresholds — which score means standard onboarding, which requires enhanced due diligence, which triggers a rejection.
Conduct compliance interviews through built-in livnes check in Verify. Works in any browser, no app install required. Record sessions for compliance records. Useful for high-risk clients or when regulations require face-to-face verification.
During video interviews, clients can show documents on camera. The system captures frames for your review. For automated checks, Veriff integration handles document authenticity verification — you receive a pass/fail result with details.
All client data, documents, questionnaire responses, and interview recordings are stored for years. Full audit trail: who changed what, when, and why. Export data anytime for regulatory reporting or internal audits.
No more paper forms and in-person meetings. Client completes everything online. You get verified identity data without chasing people for documents or scheduling appointments.
When standard checks aren't enough, system adds extra questions automatically. No need to create separate forms for high-risk clients — same flow, deeper questions when needed.
One place to see everything: company data, directors, shareholders, UBOs. No more spreadsheets tracking who owns what. Each person verified individually, all linked to company profile.
Accept clients from anywhere. System reads documents in local alphabets and converts to Latin. No manual data entry from foreign passports.
Client gets a link, you get a verified profile. Time from first contact to completed KYC: minutes, not days. No back-and-forth emails asking for missing info.
Stop tracking document expiry in calendars. System alerts you when proof of address expires. Client gets automatic reminder to upload new version.
Risk decision made by data, not gut feeling. Same criteria applied to every client. Auditor sees exactly why client got their risk category.
Your compliance policy, your questions. Change form without developer. Add new product — add new questions. No waiting for software vendor.
Complex ownership structures become manageable. System tracks each natural person behind the company. No UBO can hide in corporate layers.
Annual review becomes one click. Client sees what's changed since last year and confirms or updates. You see diff, not full form again.
Clients help themselves. They see what's missing, upload it, answer your questions. Your inbox stays clean. Support calls drop.
Document your adverse media checks properly. When regulator asks how you checked for negative news — you have timestamped records with sources.
Face-to-face without travel. Record kept for compliance. Client can do it from phone during lunch break. High-risk verification without high cost.
Corporate KYC that doesn't take weeks. System guides through structure, collects docs from each person, shows you consolidated view. One dashboard for entire corporate client.
No email chains to search. Every question and answer attached to the field it's about. When colleague takes over — they see full history instantly.
When client data exists on paper, agent can enter it directly into the system. Useful for migrating existing clients or assisting those who struggle with online forms. Audit trail shows who filled what.
Agent sees every document client has uploaded: ID scans, proof of address, financial statements. No need to request files separately — everything in one profile view. Download or preview without leaving the system.
Admin creates product listings: name, description, terms, attached documents. Client browses catalog in their portal and submits purchase applications. You review, approve, and track all product requests per client.
Client selects product → submits application → admin reviews client's KYC status and docs → approves or requests additional info → client receives confirmation. Full history of purchases stored in client profile.
AML Help automates KYC checks: data collection, Veriff-based ID verification, questionnaire generation. The platform cuts manual work and accelerates client onboarding. CRM integration is live.
Client line: +372 609 3445
Sales: +372 666 1060
Email: [email protected]
Registry code: 14234888
ISIN: EE3100019720
Legal form: Public limited company
Address: Harju maakond, Tallinn, Kesklinna linnaosa, Pronksi tn 5-5, 10124
VAT number: EE102095696